The Warm Home Discount scheme

The Warm Home Discount (WHD) is a scheme designed to help eligible low income and vulnerable households through the 2014/15 winter. It does this by giving you a £140 discount on your electricity bill, this money is not paid to you as the individual but is paid off your bill directly.

This scheme is available whether you use a pre-pay or pay as you go electricity meter and your electricity supplier will be able to tell you, if eligible, how you’ll get your discount.

You qualify for the discount if on 12 July 2014 all of the following apply:

  • your supplier was part of the scheme
  • your name (or your partner’s) was on the bill
  • you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

However – if you do not qualify under the above, there are additional circumstances:

  • Some suppliers can offer the discount to vulnerable people (e.g. those on a low income).
  • Each supplier has their own rules about who else (known as the ‘broader group’) can get this help.
  • Check with the supplier if you meet their rules for broader group help and how to apply for it

The following suppliers are part of the scheme:

Taking account of all the above; if you qualify for the discount, you’ll get a letter this autumn/winter telling you either:

  • you don’t have to apply – you’ll get the discount automatically
  • you must apply by the deadline – the letter will tell you why and how

You’ll receive your letter by 24 December at the latest.

Write to the Warm Home Discount Team if you don’t get a letter but believe you qualify.

Warm Home Discount Team Pink Zone, 1st Floor Peel Park Brunel Way Blackpool FY4 5ES